Terms & Conditions

These Terms and Conditions are issued by TravelGyaan ("we or us") at Mumbai, India. These Terms and Conditions apply to all Training & Marketing Services made available by TravelGyaan through the website: www.travelgyaan.com

1. Definitions:
"Intellectual Property" means all copyright, trademarks, design rights, patents and other intellectual property rights (registered and unregistered) and all content located on www.travelgyaan.com;
"Website" means the website provided by TravelGyaan at www.travelgyaan.com
"Product Training" means all services, associated products and training offered on www.travelgyaan.com which are offered free of charge.
2. TravelGyaan's Contract with you
(a)Please read the terms and conditions carefully and if you do not accept these terms you must not attempt to access www.travelgyaan.com.
(b) You acknowledge that these terms apply to you, and in the event that you are a company you shall procure that all of your employees which access www.travelgyaan.com accept these terms.
(c) You agree and acknowledge that any training which may be provided by TravelGyaan shall not extend to the provision of basic computer literacy and skills training or to persons under the age of 18 and you shall ensure that you (or your employees where applicable) are over 18 and adequately equipped with what is reasonably considered basic computer literacy and skills.
3. Intellectual Property
(a) You acknowledge that the Intellectual Property in the www.travelgyaan.com course materials made available through any training course is owned or licensed by TravelGyaan and copying, storing in any medium (including on any website), distributing, transmitting, re-transmitting, showing in public, adapting or otherwise using the materials without TravelGyaan's permission is prohibited.
(b) You agree that you will not sell, rent, lease or otherwise provide any www.travelgyaan.com Intellectual Property or course materials to any third parties or give access to www.travelgyaan.com course materials to any third parties.
(c) You do not acquire any right, title or interest in the www.travelgyaan.com website or any element of it. Other than your right to use the www.travelgyaan.com course materials as described in these terms, the website and all its component parts are protected by copyright laws and treaties around the world. All such rights are hereby reserved by TravelGyaan, and all moral rights are similarly asserted and reserved.
4. Warranties and Representations
(a) TravelGyaan does not make any representations or warranties regarding the benefit or otherwise which a course attendee may obtain from attendance on a training course. In particular it makes no representations regarding that attendee's competence or ability to perform their employment more effectively as a result of attending a training course.
(b) TravelGyaan does not make any representations or warranties regarding a course attendees' ability to gain employment as a result of attendance on a TravelGyaan training course.
(c) While TravelGyaan courses are continually amended to reflect changes in technology, TravelGyaan does not make any representation that the content of a training course is current.
(d) We are committed to keeping the www.travelgyaan.com website safe for its users. In order to do so, we need your help. When registering for or using the website, you represent and agree to the following:
i) information which you provide when using the www.travelgyaan.com website or placing an order for any of the training courses registration must be true, accurate and up to date;
ii) you must not use the www.travelgyaan.com website, any content available through the website or any other services provided by TravelGyaan in connection with a commercial purpose without the clear written agreement of TravelGyaan;
iii) you must not use the www.travelgyaan.com website to send unrequested spam emails or any other unauthorised communications, whether or not for commercial purposes;
iv) you must not collect content or personal information about users using any automated or electronic means without the express written agreement of TravelGyaan;
v) you must not upload any malicious software, corrupted data or viruses to the www.travelgyaan.com website; and
vi) you must not attempt to hack into the www.travelgyaan.com website or other users' profiles, misuse the website in other ways or carry out any actions which are technically harmful to the other users, the website or TravelGyaan.
vii) TravelGyaan may change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that TravelGyaan shall not be liable to you for any such change or removal;
viii) TravelGyaan reserves the right to change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change;
ix) The Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content, availability or promotional material and/or offers of or made by any such sites.
5. Registration process
(a) You must complete a short registration process in order to access Product Training.
(b) By registering with www.travelgyaan.com you agree to receive e-Marketing notifications from our company, these will include but are not restricted to notifications of new course launches and our monthly newsletter. We will never send more than one email to you a day (aside from any auto-created emails such as course completion or lost password emails which you may trigger). Our marketing emails can be unsubscribed from in one simple action.
(c) In addition, by taking part in any online product training you agree for TravelGyaan to make your contact details available to the training provider. The training provider may then contact you with promotional material to which you can also unsubscribe.
6. User account, password and security
(a) You will be required to complete the registration process in accordance with clause 5 above by providing certain information (name, email address, address and telephone number) and registering a password. You are responsible for maintaining the confidentiality of your username and password. TravelGyaan is entitled to assume that any person using the site under your username and password is you or someone doing so with your permission. You are responsible for any use of the site under your username and password, including all financial charges.
(b) If you believe someone has accessed the site or ordered Training Services using your username and password without your authorisation you must immediately notify us of this or any other breach of security. We recommend you change your password regularly.
7. Acceptance
TravelGyaan reserves the right to refuse to allow any individual to register and/or order any of the Training Services.
8. Privacy and Data Protection
This clause should also be read in conjunction with the Privacy Policy below.
(a) As a user of the Training Services, you agree and consent that TravelGyaan may use your contact information and non-confidential data you have provided through the www.travelgyaan.com website in order to (1) set-up your account (2) to provide you with marketing material and (3) to improve the www.travelgyaan.com product and user experience.
(b) Whilst we make every effort to ensure that your information is secure on our system, the transmission of information via the internet is not 100% secure and we cannot guarantee the security of your data in transmission to the Website. As a result, the security of any information you transmit to us is transmitted at your own risk. Once we have received your information, we will use procedures and security features to prevent unauthorised access to the website.
(c) Where payment is submitted via our website 'checkout' pages, the processing of credit and debit cards is undertaken by Global Iris on behalf of TravelGyaan, through a secure hosted connection. No card data is stored by TravelGyaan for these purposes, nor does it share customer details with any third parties. A copy of PayPal's privacy policy can be found below.
(d) We have the right to disclose your identity and registration details to any third party who is claiming that you have violated their intellectual property rights, or their right to privacy. We will also have to disclose your identity and registration details where we have a legal obligation to do so (for instance in connection with legal proceedings).
(e) We may collect and process the following data about you, your employees, and other persons whose details you may provide:
i) information that you provide through the Site as we provide the services for which you have contracted. This includes information provided at the time of subscribing to the service,posting material or requesting further services. We may also ask you for information whenyou report a problem with the Site;
ii) If you contact us, we may keep a record of that correspondence or communication.
iii) Details of transactions you carry out through the Site and of the fulfilment of services you have contracted for;
iv) Details of your visits to the Site including, but not limited to, traffic data, location data,weblogs and other communication data and the resources that you access;
v) We may collect information about computers in your organisation which are used to access thesite, including where available the IP address, operating system and browser type, for systemadministration. This is statistical data about our users' browsing actions and patterns, and doesnot identify any individual.
10. Cookies
(a) A cookie is a small file that is downloaded onto a device when the user of that device accesses a website. Cookies allow a website to recognise a user's device.
(b) TravelGyaan uses cookies in order to make it easier to use the www.travelgyaan.com website pages and to help us to analyse the profile of visitors and users in order to improve the www.travelgyaan.com experience. We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by www.travelgyaan.com, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how to do this.
(c) www.travelgyaan.com uses the following types of cookies:
Session cookies: these are used by the website to store information about user activities so users can easily move from one webpage to another. These cookies act as a sort of "bookmark" in that they track your movement from page to page of the website so that you do not have to provide the same information you have previously given on other, earlier pages of the website. These are known as "session" cookies because they only remain in the cookie file of your browser until you close the browser.
(d) Persistent cookies: these cookies are used to store user preferences in order to improve your experience of future visits to the website. For example, these cookies can remember log-in details or language preferences so that you do not have to continually re-enter these details on each visit to the Website. These cookies will remain in the cookie file of your browser after you have closed your browser, and will be activated again when you next visit the website. However, following 90 days of website inactivity these cookies will expire and will therefore be removed from your browser's cookie file.
(e) You can always remove or block cookies (such as by using the settings in your browser), but it may affect your ability to use the www.travelgyaan.com. For more information about cookies, including how to adjust your internet browser settings to reject cookies, you can visit the following website http://www.allaboutcookies.org/
11. Liability
The material displayed on the Site is provided without any guarantees, conditions or warrantiesas to its accuracy. To the extent permitted by law, we and third parties connected to us hereby expressly exclude:
1 All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity;
2 Any liability for any direct, indirect or consequential loss or damage incurred by any user
3 in connection with the site or in connection with the use, inability to use, or results of theuse of the site, any web services linked to it and any materials posted on it, including,without limitation any liability for:
(i) loss of income or revenue;
(ii) loss of business;
(iii) loss of profits or contracts;
(iv) loss of anticipated savings;
(v) loss of data;
(vi) loss of goodwill;
(vii) wasted management or office time; and
(viii) or any other loss or damage of any kind, however arising and whether caused by tort(including negligence), breach of contract or otherwise, even if foreseeable
12. Force Majeure
(a) TravelGyaan will not be liable or responsible for any failure to perform, or delay in performance of, any of its obligations under these Terms that is caused by events outside its reasonable control ("Force Majeure Event").
(b) A Force Majeure Event includes any act, event, non-occurrence, omission or accident beyond our reasonable control and includes, but is not limited to, failures in telecommunications networks or TravelGyaan systems;
(c) TravelGyaan's obligations under these Terms are suspended for the period that a Force Majeure Event continues, and TravelGyaan will extend the time to perform these obligations for the duration of that period. TravelGyaan will take reasonable steps to bring the Force Majeure Event to a close or to find a solution by which its obligations under these Terms can be performed despite the Force Majeure Event.
13. Suspension
TravelGyaan may suspend the provision of the all Product Training at any time and for any reason, without notice to you. TravelGyaan will co-operate with law enforcement in legal proceedings against you should you violate, or be suspected of violating, these terms and conditions.
14. Severability
If any court or competent authority decides that any of the provisions of these Terms are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.
15. Variation
If any court or competent authority decides that any of the provisions of these Terms are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.
16. Assignment
TravelGyaan is entitled to assign any of its rights and obligations under these terms provided that your rights are not adversely affected. You may not assign your rights or transfer your obligations under these terms to any third party unless TravelGyaan agrees in writing first.
17. Governing Law
All contractual and non-contractual obligations and other matters or disputes arising from or connected with these terms will be governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction to settle any dispute which might arise out of or in connection with these terms.
18. Contact Us
In the event you have any queries with regard to www.travelgyaan.com or these terms please contact us at:
Address: TravelGyaan, 3, Punt Farm, Panch Kutir, Opp. Powai Lake, Mumbai - 400076 Email: [email protected] 
Privacy Policy
This privacy policy sets out how TravelGyaan uses and protects any information that you give us when you use this website.
TravelGyaan is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
TravelGyaan may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st Jan 2015.
What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
- We will also make your information available to any training providers for which you have taken online training only
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following by emailing us at [email protected]
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.